Sayborne

Support

帮助与支持

Write to us at support@sayborne.com. We usually reply within a few business days.

To help us answer in one go, please include:

  • the email address of your Sayborne account (never send a password or a verification code);
  • your device and system (for example iPhone 15 with iOS 26, Pixel 9, Windows 11, macOS 26) and the Sayborne version;
  • what you did, what you expected, and what happened instead, with the time it happened;
  • a screenshot if something on screen looks wrong.

Signing in and switching accounts

Depending on the platform, you can sign in with a code sent to your email, with Google or with Apple. Use the same method each time: signing in a different way can create a separate account with its own credits and subscription.

To switch accounts, sign out in the app's account settings, then sign in with the other account. Your dictation history stays on the device and belongs to the account that created it, so it is deleted when a different account signs in.

If the verification email does not arrive within a few minutes, check your spam folder and that the address is spelled correctly, then request a new code.

Deleting your account

Delete your account in the app's account settings or, if you no longer have the app, on the account deletion page with a code sent to your email. Deletion takes effect immediately and cannot be undone.

It removes your email address, profile, saved phrases, sign-in credentials, device links and dictation statistics. Billing records we must keep by law are retained, detached from your identity. Deleting your account does not cancel a subscription — cancel it in the store first (see Subscriptions).

Subscriptions

Sayborne Pro is bought in the iPhone app through the App Store or in the Android app through Google Play. If you reinstall the app or move to a new phone, sign in with the same account and use "Restore purchases" in the app.

Subscriptions are billed and renewed by the store, so they are cancelled and refunded there as well:

Pro belongs to your account, not to one device. The desktop app does not sell subscriptions, but signed in with the same account it has the same Pro status and credit balance as your phone.

Redeeming a code

Promotional codes are redeemed in the desktop app: open Settings, go to Account and choose "Redeem a code". Credits from a code are added to the account you are signed in with, so they are available wherever you use that account. Codes may expire and usually work once.

Setting up the keyboard

On iPhone: go to Settings › General › Keyboard › Keyboards › Add New Keyboard and choose Sayborne, then tap Sayborne in that list and turn on "Allow Full Access". The keyboard needs Full Access to reach the network and to hand recording over to the Sayborne app. When the Sayborne app is not already running, your first dictation briefly switches to the app to start the microphone and then returns you to where you were typing; after that, dictation starts right from the keyboard.

On Android: open the Sayborne app and follow its prompts to enable the Sayborne keyboard and allow microphone access, then switch to Sayborne with the keyboard switcher in any text field.

If the microphone does not start, check that microphone access for Sayborne is still allowed in the system settings, and try turning it off and on again.

The desktop app

Download Sayborne for Windows or macOS from the home page. Press the shortcut (Ctrl+Alt+Space by default; you can change it in Settings) to start dictating and press it again to finish. The text is written into whatever app you are typing in.

  • Microphone: allow it when asked, or in the system's privacy settings.
  • macOS Accessibility: Sayborne needs this to type the finished text into other apps. Turn it on in System Settings › Privacy & Security › Accessibility. If you updated the app and text stops appearing, remove Sayborne from that list and add it again.
  • Windows SmartScreen: if Windows shows "Windows protected your PC" when you run the installer, choose "More info", check that the file is the one you downloaded from sayborne.com, then choose "Run anyway".
  • Launch at login is on by default so the shortcut is always ready; you can turn it off in Settings.

Privacy

Your audio and text are deleted on our servers as soon as a request finishes, and dictation history stays on your device. The Privacy Policy explains what we collect, which providers process it and how long anything is kept. The Terms of Service cover subscriptions, credits and codes.

© 2026 DEVBLOOM PTE. LTD. · Privacy Policy · Terms of Service · Delete account · Home